Minecraft Legends – Missing DLC Fix

How to fix Deluxe edition DLC not showing!

The Fix

Currently the easiest and fastest way to fix this issue is go to this link and submit a help request here.

The Emails

Then instantly after that you should receive an automated email by mojang (zendesk).

Reply to this email with a filled out list you need to make that includes the following:

  • The content or amount of currency you tried to purchase and a screenshot of it as seen in the Marketplace.
  • If you are only missing in-game currency, please verify the amount of currency that is missing from your purchase.
  • Your Xbox Gamertag.
  • You may also provide your username (in-game name) and/or Minecraft ID (MCID*).
  • Picture(s) of your purchase receipt, code, or order confirmation.
  • Please make sure to block out any personal information from your screenshot(s).

The procedure on finding your MCID is very simple. Just do the following:

  1. Open Minecraft
  2. Select “Settings”
  3. Select “Profile”
  4. Scroll to the bottom of the page

Conclusion

After that a mojang employee should reply within a couple of hours (2 hrs for me) and they will confirm that it has been fixed.


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